For hotels · resorts · homestays
AIRS puts an AI front desk on your own WhatsApp. Aria replies, quotes live rates, books, upsells and takes payment 24/7 — in EN/BM/中文 and more. A midnight guest becomes a paid booking by morning, instead of someone else's.
Same guest, any language. Aria detects and replies in theirs.
Sound familiar?
These leaks never show up on a report — the guest just books somewhere else.
How AIRS helps
Each challenge maps to something AIRS does automatically — on your existing WhatsApp number.
Midnight & weekend enquiries go unanswered
→ Aria answers and books 24/7, in the guest's language
Slow replies lose the guest
→ Instant reply to every message, every time
15–25% OTA commission on each booking
→ Drives direct bookings on your WhatsApp — zero commission to AIRS
OTAs own your guest relationship
→ Every booking is yours — build a guest list you can re-market to
Flat rates ignore demand
→ Dynamic pricing on occupancy, demand & competitors — you approve
Nothing gets upsold
→ Auto-offers upgrades, breakfast, transfers & late checkout
Enquiries go cold before paying
→ Abandoned-booking win-back follow-ups
No-shows leave empty rooms
→ Deposit collection via Fiuu + no-show risk scoring
Slow nights stay empty
→ Broadcast promos to past guests + waitlist auto-fill
FAQ swallows staff time
→ Instant trilingual answers; staff handle only real cases
Too few reviews, bad ones go public
→ Auto-requests happy reviews, routes complaints to you privately
Can't staff the desk 24/7
→ Runs on your number; set Aria's hours, step in anytime
Books rooms while you sleep
Set the hours you handle yourself; Aria covers after-hours, weekends and holidays — the gaps where bookings used to slip away.
☀️ While you slept: 3 rooms booked, RM1,280 in deposits collected, 7 enquiries answered in 3 languages. Nothing needs you.
Everything in the box
Live availability, instant quotes & booking on WhatsApp & web, 24/7.
Dynamic pricing on occupancy, demand & competitors — you approve.
Upgrades, breakfast, transfers & late checkout on every booking.
Wins back guests who enquired but didn't pay.
Auto-fills cancellations so rooms don't sit empty.
Promos to past guests to fill slow nights.
EN/BM/中文 + more, auto-detected — understands voice notes.
Free setup — go live instantly.
RevPAR tracker, occupancy forecasts, upsell analytics, daily briefing.
Built for every kind of stay
Punch above your headcount — a 24/7 reservations & revenue team without hiring one. Direct bookings keep OTA commission in your pocket.
Absorb high enquiry volume, upsell activities, F&B and transfers, and manage longer & group stays.
No front desk? Aria is it — multiple listings, auto self-check-in details, and instant replies that protect your ranking.
The math
A single RM800 weekend stay via an OTA can cost RM120–200 in commission — every time. AIRS is a flat monthly fee no matter how many rooms it books, and the guest stays yours.
Illustrative — your numbers depend on rate, volume and OTA mix.
Why hotels switch
No new SIM or app; set hours, step in anytime.
Passes to your team with full history; guests never repeat themselves.
Offer your best rate direct — never locked to OTA prices.
Quick setup, free PMS integration — go live right away.
Guests can talk, not just type.
Run several units or properties at once.
Re-market to past guests anytime.
A flat fee — never a cut of your bookings.
"AIRS books rooms while we sleep. After-hours enquiries finally convert."
Farah A. · GM, Boutique Hotel KL
Pricing
Every feature included. The price doesn't change with your room volume.
Billed monthly · cancel anytime
≈ RM 550/month · rate locked 12 months
One AI for rooms and dining — room & table reservations, vouchers and upsell across the whole property.
Cancel anytime · every feature included. Got questions? Ask us anything before you subscribe →
No card needed. Complete onboarding and get full access immediately.
Yes — PMS integration is free and we handle the setup, so you go live right away.
No — Aria runs on your existing WhatsApp. Set the hours Aria handles, and step in anytime.
English, Bahasa Melayu, Mandarin (Simplified & Traditional), Cantonese, Tamil and other Southeast Asian languages — auto-detected, including voice notes.
Aria reads occupancy, booking patterns, competitor rates, events and seasonal demand to recommend rates. You approve before anything changes.
Put an AI front desk on your WhatsApp this week.
