AIRS

For salons · spas · clinics

Keep every chair full.
And every regular coming back.

AIRS puts an AI concierge on your own WhatsApp. Aria books appointments, cuts no-shows, sells memberships and rebooks regulars 24/7 — in EN/BM/中文 and more. A message at midnight becomes a booked chair, not a lost client.

  • Runs on your own number
  • Live instantly
  • You own your clients
A
Aria · Concierge
online · replies instantly
24/7

Same client, any language. Aria detects and replies in theirs.

Built for Malaysian salons & beauty · Payments by Fiuu · Free booking-calendar setup · A product of Webtek Sdn Bhd

Sound familiar?

Where salons quietly lose bookings and regulars

Most of this never shows up in the till — the client just books elsewhere, or quietly stops coming.

Bookings missed while you work

  • ·Clients message after hours and book elsewhere when no one replies
  • ·The phone rings while every stylist is with a client
  • ·Requests scattered across WhatsApp, Instagram, Facebook and calls
  • ·Clients message in Malay, Chinese or English — staff can't always match
🪑

Empty chairs & no-shows

  • ·Last-minute cancellations leave stylists idle and revenue lost
  • ·No-shows on prime evening and weekend slots
  • ·No deposit system to deter a no-show
  • ·Cancelled slots never get refilled
  • ·A paper diary that double-books a stylist
💔

Clients drift away

  • ·No reminder to book the next visit, so regulars forget
  • ·No structured retention — clients quietly stop coming
  • ·First-timers never turned into regulars
  • ·No idea who hasn't been back in a while
💵

Every ticket left under-sold

  • ·No time to offer add-on treatments, upgrades or take-home retail
  • ·Memberships and prepaid packages not promoted
  • ·Gift vouchers and gift cards go unsold
  • ·Average ticket stays flat when it could be higher
🌙

Quiet days stay quiet

  • ·Midweek and off-peak gaps with no fast way to fill them
  • ·No re-engagement of past clients
  • ·Enquiries that almost booked, then went cold
  • ·Nothing on hand to push a last-minute promo

Front desk & reputation

  • ·One receptionist can't watch the floor and the phone
  • ·Repetitive FAQ (prices, services, duration, parking) eats time
  • ·Too few reviews; bad ones posted before you can make it right
  • ·Slow or inconsistent replies dent the salon's image

How AIRS helps

For every leak, a fix

Each challenge maps to something AIRS does automatically — on your existing WhatsApp number.

Messages missed after hours & mid-service

Aria books, reschedules & confirms 24/7, even while you work

Clients want a specific stylist/time

Clients pick the service and the stylist; live slots, instant confirmation

No-shows leave chairs empty

Automated reminders + deposits that cut no-shows

Cancelled slots sit empty

Fully-booked waitlist auto-notifies when a slot frees

Regulars drift away

Rebooking nudges keep them coming back

No time to upsell

Auto-offers add-on treatments & upgrades on every booking

Memberships & packages not pushed

Sells, tracks & auto-applies memberships and prepaid packages

Vouchers go unsold

Sells & redeems gift vouchers right in the chat

Quiet midweek days

Broadcast promos to past clients to fill slow slots

FAQ eats front-desk time

Instant trilingual answers — prices, services, duration

Too few reviews, bad ones go public

Asks happy clients to review, routes unhappy ones to you privately

Receptionist can't do floor + phone

One consistent concierge on your number, 24/7 — step in anytime

Books chairs while you're with a client

You're mid-blow-dry. Aria's booking the next chair.

Aria handles the phone and the DMs all day — hands-busy never means a missed booking or a forgotten regular.

7:00 PM · today's recap

💇 While you worked: 8 appointments booked, 2 cancellations refilled, 4 regulars rebooked, RM180 in deposits collected. No chair sat empty.

Everything in the box

A full front desk & retention team, in one subscription

💇

AI Appointment Booking

Books, reschedules and confirms appointments 24/7 on WhatsApp & web — clients pick the service and the stylist/therapist.

🔔

Reminders & No-Show Control

Automated confirmations and reminders that cut no-shows and keep chairs full.

🔁

Rebooking & Retention

Nudges clients to book their next visit, so regulars keep coming back.

💳

Memberships & Packages

Sells, tracks and auto-applies memberships and prepaid packages at booking.

🎁

Vouchers & Gift Cards

Sells and redeems gift vouchers right in the chat.

⬆️

Treatment Upsell & Add-ons

Offers add-on treatments and upgrades on every booking to lift the ticket.

Review & Reputation

Asks happy clients to review publicly and routes unhappy ones to you privately.

📣

Marketing Broadcast

Promos to past clients to fill quiet days and slow slots.

🗣️

Multilingual + Voice

EN/BM/中文 and more, auto-detected — understands voice notes.

Built for every chair

One system. Salon, spa or clinic.

💇

Hair salons & barbershops

Book by stylist, cut no-shows with reminders & deposits, upsell treatments, and rebook regulars automatically.

💆

Spas & aesthetic clinics

Sell memberships & prepaid packages, manage longer treatment slots & therapists, and nurture clients between visits.

💅

Nail, brow & wellness studios

Handle high booking volume, run a waitlist for popular slots, and keep walk-in regulars returning with rebooking nudges.

The math

An empty chair earns nothing. A lost regular even less.

A no-show on a 90-minute slot can cost RM100–300 — every time — and a drifting regular is worth far more over a year. AIRS keeps chairs full and clients returning for a flat monthly fee.

  • Deposits + waitlist — fewer no-shows, empty slots refilled.
  • Rebooking + memberships — regulars return and prepay.
  • You own the client data — repeat visits, not one-time traffic.

Rough monthly picture

A few prevented no-shows + retained regulars~RM1,000+
AIRS — flat, unlimited bookingsRM 599
A few refilled chairs a week…pays for itself

Illustrative — your numbers depend on ticket size, slots and no-show rate.

Why salons switch

The points that close the deal

📱

Your own number

No new SIM or app; set hours, take over any chat live.

🧑‍🎨

Book by stylist

Clients pick their preferred stylist/therapist & an open slot.

🔒

Encrypted & private 🇲🇾

Encrypted at rest & in transit; client data never sold; yours.

Live instantly

Quick setup, free booking-calendar integration — go live right away.

🎙️

Understands voice notes

Clients can talk, not just type.

🛡️

Deposits cut no-shows

Secure prime evening & weekend slots with a deposit.

👥

You own your clients

Re-market to past clients anytime.

💳

Memberships auto-applied

Perks and packages applied automatically at booking.

★★★★★

"AIRS rebooks our regulars automatically. No-shows are down and the chairs stay full."

Aishah R. · Owner, Glow Studio KL

Pricing

Simple, flat, no commission.

Every feature included. The price doesn't change with chairs filled.

Salon / Aesthetic · Monthly

RM 599/month

Billed monthly · cancel anytime

  • 24/7 appointment booking & rescheduling by stylist
  • Reminders, deposits & no-show recovery
  • Memberships, packages, vouchers & upsell
  • Rebooking, reviews, broadcast & live takeover
Talk to AIRS now →
Save RM 588/yr

Salon / Aesthetic · Annual

RM 6,600/year

≈ RM 550/month · rate locked 12 months

  • Everything in Monthly
  • Save RM 588 vs monthly
  • No price increase for a year
Talk to AIRS now →

Cancel anytime · every feature included. Got questions? Ask us anything before you subscribe →

Questions, answered

Do I need a credit card to start?+

No card needed. Complete onboarding and get full access immediately.

Can AIRS manage memberships & vouchers?+

Yes — it sells and tracks them and auto-applies them at booking, with no manual lookup.

Do I need a separate number for the bot?+

No — Aria runs on your existing WhatsApp. Set the hours Aria handles, and take over a chat live anytime.

How does AIRS reduce no-shows?+

Automated confirmations & reminders, optional deposits, a waitlist and rebooking prompts — so cancelled slots get refilled.

What languages does it support?+

English, Bahasa Melayu, Mandarin (Simplified & Traditional), Cantonese, Tamil and other Southeast Asian languages — auto-detected, including voice notes.

Ready to fill every chair — and keep clients coming back?

Put an AI concierge on your WhatsApp this week.

Talk to AIRS now → 💬 Demo