AIRS

For restaurants · cafés · bars

Fill every table.
Even during the rush.

AIRS puts an AI host on your own WhatsApp. Aria books tables, runs the waitlist, takes deposits and upsells the menu 24/7 — in EN/BM/中文 and more. A diner who messages mid-service still gets a table, instead of going quiet.

  • Runs on your own number
  • Live instantly
  • No per-cover fees
A
Aria · Host
online · replies instantly
24/7

Same diner, any language. Aria detects and replies in theirs.

Built for Malaysian F&B · Payments by Fiuu · Free booking-system setup · A product of Webtek Sdn Bhd

Sound familiar?

Where restaurants quietly lose covers and check size

Most of this never shows up in the POS — the diner just books elsewhere, or the table sits empty.

Bookings missed during the rush

  • ·Diners message to book mid-service — staff are slammed, they give up
  • ·After-hours requests (people plan dinner at midnight) go unanswered
  • ·The phone rings during peak with no one free to pick up
  • ·Bookings scattered across WhatsApp, Instagram, Facebook, phone and walk-ins
  • ·Diners message in Malay, Chinese or English — staff can't always match
🪑

No-shows & empty tables

  • ·No-shows and last-minute cancellations leave prime-time tables empty
  • ·Unconfirmed bookings you can't rely on
  • ·No deposit system to deter a no-show
  • ·Cancelled tables never get refilled
  • ·A paper reservation book that double-books
💵

Every check left under-sold

  • ·No time to suggest set menus, add-ons, drinks or desserts
  • ·Special nights and promotions never get offered
  • ·Gift vouchers and gift cards go unsold
  • ·Average check stays flat when it could be higher
🌙

Slow nights stay slow

  • ·Empty mid-week tables with no fast way to fill them
  • ·No re-engagement of past diners
  • ·Enquiries that almost booked, then went cold
  • ·Nothing on hand to push a last-minute promo
🧯

Front-of-house stretched thin

  • ·One host can't watch the floor and the phone at once
  • ·Repetitive FAQ (hours, halal, parking, private room, corkage) eats time
  • ·Large-group bookings and special requests are hard to coordinate
  • ·The waitlist lives in a notebook
  • ·Festive surges (CNY, Raya, Christmas) overwhelm the team

Reputation on the line

  • ·Slow or missed replies cost the booking and the impression
  • ·Different staff give diners different answers
  • ·Too few reviews; bad ones posted before you can make it right
  • ·Messages lost during a busy service never get seen

How AIRS helps

For every leak, a fix

Each challenge maps to something AIRS does automatically — on your existing WhatsApp number.

Reservation messages missed during service

Aria books every table 24/7, even mid-rush

After-hours booking requests

Instant replies at any hour, in the diner's language

No-shows leave prime tables empty

Deposits + automated confirmations & reminders

Cancelled tables sit empty

Live waitlist auto-fills them the moment a slot frees

Paper book double-books

Live slots, instant confirmation, no clashes

No time to upsell

Auto-offers set menus, add-ons, drinks & desserts

Vouchers go unsold

Sells & redeems gift vouchers right in the chat

Slow mid-week nights

Broadcast promos to past diners to fill seats

Enquiries go cold before booking

Abandoned-booking win-back follow-ups

FAQ eats host time

Instant trilingual answers — hours, halal, parking, menu

Festive surges overwhelm staff

Handles unlimited enquiries at once — no extra headcount

Different staff, different answers

One consistent host on your number, 24/7

Books tables while you run the floor

You're plating. Aria's booking.

Aria handles the phone and the DMs all the way through service — a full inbox never means a missed cover.

11:30 PM · tonight's recap

🍽️ While you were slammed: 6 tables booked, 3 cancellations refilled from the waitlist, RM240 in deposits collected. Service never paused.

Everything in the box

A full front-of-house team, in one subscription

🍽️

AI Table Booking

Live slots, deposits & instant confirmation on WhatsApp & web, 24/7.

Waitlist Automation

Captures overflow and notifies diners the moment a table frees.

⬆️

Menu & F&B Upsell

Set menus, add-ons and special nights, offered automatically.

🎁

Vouchers & Gift Cards

Sell and redeem gift vouchers right in the chat.

💳

Deposits & Payments

Collect deposits via Fiuu to cut no-shows.

📣

Marketing Broadcast

Promos to past diners to fill slow nights.

🗣️

Multilingual + Voice

EN/BM/中文 + more, auto-detected — understands voice notes.

🔗

Booking-system Integration

Free setup — go live instantly.

📊

Covers Dashboard

Reservations, no-shows and upsell analytics.

Built for every kind of table

One system. Restaurant, café or bar.

🍽️

Restaurants & fine dining

Protect prime-time covers with deposits, upsell set menus & pairings, and coordinate special-occasion bookings without tying up the host.

Cafés & bistros

Handle high message volume, run a walk-in waitlist, and reply instantly so casual diners actually book.

🥂

Bars, group & private dining

Group & private-room bookings, deposits, event tickets & vouchers, and push special nights.

The math

Stop paying per cover — and stop eating no-shows.

A no-show on a prime-time 4-top can mean RM200–400 in lost covers — every time. AIRS is a flat monthly fee no matter how many tables it books, and the diner stays yours.

  • No per-cover commission — unlike platforms that bill per diner.
  • Deposits + waitlist — fewer no-shows, empty tables refilled.
  • You own the diner data — repeat visits, not one-time platform traffic.

Rough monthly picture

A handful of prevented no-shows~RM1,000+
AIRS — flat, unlimited coversRM 599
One refilled table a week…pays for itself

Illustrative — your numbers depend on average check, covers and no-show rate.

Why restaurants switch

The points that close the deal

📱

Your own number

No new SIM or app; set hours, step in anytime.

🤝

Human handoff

Large groups & special requests pass to your team with full history.

🏘️

Multi-outlet ready

Run several outlets from one system.

Live instantly

Quick setup, free booking-system integration — go live right away.

🎙️

Understands voice notes

Diners can talk, not just type.

🛡️

Deposits cut no-shows

Secure prime-time tables with a deposit.

👥

You own your diners

Re-market to past diners anytime.

🚫

No per-cover fees

A flat fee — never a charge per diner.

★★★★★

"Our waitlist used to be a notebook. Now AIRS fills cancelled tables automatically."

Daniel T. · Owner, Bistro PJ

Pricing

Simple, flat, no commission.

Every feature included. The price doesn't change with your table volume.

Restaurant · Monthly

RM 599/month

Billed monthly · cancel anytime

  • Table reservations, deposits & instant confirmation
  • Waitlist + no-show recovery
  • Voucher & gift-card system, F&B upsell
  • Marketing broadcast, knowledge bank, agent tuning
Talk to AIRS now →
Save RM 588/yr

Restaurant · Annual

RM 6,600/year

≈ RM 550/month · rate locked 12 months

  • Everything in Monthly
  • Save RM 588 vs monthly
  • No price increase for a year
Talk to AIRS now →

Cancel anytime · every feature included. Got questions? Ask us anything before you subscribe →

Questions, answered

Do I need a credit card to start?+

No card needed. Complete onboarding and get full access immediately.

Can AIRS take deposits?+

Yes — deposits or full prepayment for reservations and events, plus voucher redemption. It sharply reduces no-shows.

Do I need a separate number for the bot?+

No — Aria runs on your existing WhatsApp. Set the hours Aria handles, and step in anytime.

What languages does it support?+

English, Bahasa Melayu, Mandarin (Simplified & Traditional), Cantonese, Tamil and other Southeast Asian languages — auto-detected, including voice notes.

How does AIRS reduce no-shows?+

Automated confirmations & reminders, a live waitlist, and optional deposits — so cancelled tables get refilled instead of sitting empty.

Ready to fill more tables — and lift every check?

Put an AI host on your WhatsApp this week.

Talk to AIRS now → 💬 Demo